Exceptions
The following items and conditions are excluded from the free shipping
promotion.
- Large items that must ship via common motor carrier. These items
are noted as such in their product description. Motor carrier freight
and processing
charges are prepaid and added to the order.
- Express and expedited
shipping charges as requested by the customer. Applicable shipping
and processing charges are prepaid and added to the
order.
- Nioka reserves the right to use the carrier of its choice at all
times unless specified by the customer. Non-preferred, customer specified
carriers may be subject to additional charges.
Other
- Items shipped via parcel service should arrive in 5-10 business
days, depending on delivery location.
- Please allow 2-3 weeks for drop-shipped
items and items shipped via
motor carrier
- Custom ordered items may require up to 8 weeks
for delivery.
- Shipping charges are non-refundable.
Damage and Shortages
In the rare event your package arrives opened, or in poor condition,
we encourage you to inspect all merchandise before signing
off with the delivery driver. Note any damage or shortages with the driver at
the time
of
delivery.
Contact Nioka Green Store for assistance in handling
your claim.
Commitment to the Environment.
Nioka endeavors to utilize shipping carriers that are
committed to the environment. Likewise, Nioka uses shipping
and
packing materials that
environmentally friendly – recyclable, biodegradable,
and reusable. We also reuse all packing material from
shipments sent
to Nioka from
other sources. This
may include boxes, Styrofoam packing peanuts, packing
paper, plastic air pillows, etc... |
