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Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are unhappy with your purchase, you may return any item for refund within 30 days of purchase. You will receive a refund for the full purchase amount, exclusive of shipping charges, provided the item(s) are returned in new condition. Regrettably, custom made items cannot be returned for full credit. Custom made items, and items returned in unsellable condition, will be subject to restocking fees up to the amount specified by the manufacturer.

Other restrictions

  • Refunds are made in the same format as the original payment method.
  • Return shipping charges are not refundable or reimbursable.
  • Items deemed to be defective will be covered under the manufacturer's warranty terms.


To return merchandise, please email service@niokagreenstore.com for Return Authorization and shipping instructions.